How We Work

We are Your Digital Media, where we don't just build Shopify websites – we're in the business of turning them into lucrative money-generating machines.

We're all about a 360° approach, clear-as-crystal communication, and a results-driven mindset. We are honest about what's feasible and what's not, and when we commit, consider it done. With a foundation of trust and a focus on the bigger picture, we are in it to elevate your brand and your bottom line.

We're the A-Team of creative wizards, turning dreams into digital reality, crafting epic online experiences that leave clients thrilled and success stories in our wake.

Transparent Communication

We keep the convo flowing! With us, you're never in the dark – it's all about keeping you in the loop and feeling like part of the team.

Results-Driven Approach

We are all about real wins! From massive sales to jaw-dropping stats. Our projects are aimed at delivering results you can see and be proud of!

Holistic Solutions

We're here to be your trusted advisors every step of the way. With our expertise, we'll guide you through the complexities of the digital world and help you achieve your goals.

Trustworthy Partnership

No fluff, just straight talk. We believe in honesty – we'll always be upfront and real, building trust that lasts. That’s why our clients choose to keep working with us long after the project ends.

Expert Consultation

We're here to be your trusted advisors every step of the way. With our expertise, we'll guide you through the complexities of the digital world and help you achieve your goals.

Proven Track Record

Our success speaks for itself – we've helped clients around the world achieve massive breakthroughs in conversions. With a proven track record, we're proud to deliver results that truly make an impact.

Sprint-Based Model

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Hourly Model

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OUR VALUES

What we stand for

Stay In The Loop

COMMUNICATION

From our initial interaction and all the way until after the end of the project, we make sure you are always aware of the stage of the project.

Data-Driven Decisions

MEASURABLE RESULTS

No one can define the best user experience than your actual users. We like to breakdown everything into data that we can easily analyze and use as our basis for defining success and making future decisions.

No Hidden Fees And Unrealistic Deadlines

HONESTY

Agencies are scary, we get it. That’s why we have completely redefined the whole model to make sure we focus on what you care about the most without worrying about hidden fees, lock-in contracts and missed deadlines.

Your Trusted Development Partner

LONG TERM

Hiring an agency or freelancer can be difficult and it’s definitely not what gets you excited when starting a new business venture. Our goal is to build strategic partnerships based on trust and professionalism so you can scale your business easier and faster.

Types of sprints we work with:

Discovery Sprint:

Let's dive deep into your goals and lay the groundwork for success.

Brand Sprint:

Time to give your brand a serious boost with our creative input.

Design Sprint:

Get ready for sleek, eye-catching designs that'll make your competitors jealous.

Build Sprint:

From code to launch, we bring your vision to life with lightning speed.

Conversion Sprint:

Let's amp up those sales and turn visitors into loyal customers.

Acquisition Sprint:

Get noticed! We'll help you reach new audiences and expand your reach.

Retention Sprint

Keep them coming back for more! We'll build strategies to keep your customers hooked.

We commit to clear deadlines and stick to them. No guesswork, no endless delays.

Fixed Timelines

You’ll always know what’s coming. We break down each sprint into concrete outputs you can expect.

Well-defined deliverables:

We don’t disappear for months. We build in focused stages, delivering value at every step.

Incremental Approach:

You’re always in the loop. Get real updates, not vague check-ins.

Transparent Progress Reporting:

Fast-Track to Success:

We turbocharge your project, delivering rapid results in no time.

Seeing is Believing:

See the real progress with each sprint, from smooth designs to cool features.

Crystal-Clear Communication:

Stay in the loop with regular updates and check-ins, ensuring transparency every step of the way.

Partners in Progress:

Collaborate closely with our team of designers, developers, and QA engineers to shape the future of your project together.

Flexibility at Its Finest:

Our adaptable approach lets us pivot and adjust course seamlessly to overcome any challenge.

Ready to Soar:

With each sprint, you'll have a clear roadmap for continued success.

Services we provide:

Content Updates

As you create new content for your web pages and blogs, Your Digital Media will publish them appropriately to your site, along with any accompanying images at your request. This also includes updates on the menus and any other store related configurations (e.g. shipping, payment methods, email notificatons, gift cards).

Theme Layouts Updates

We will modify or add theme layouts according to your needs. If any updates will change more than 25% of your website in a given month, it will require a separate statement of work for website design services.

UI/UX Design

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Content Updates

As you create new content for your web pages and blogs, Your Digital Media will publish them appropriately to your site, along with any accompanying images at your request. This also includes updates on the menus and any other store related configurations (e.g. shipping, payment methods, email notificatons, gift cards).

Our core workflow strategy

1. Kick-off Call

2. Design Stage

3. Development Stage

4. QA and Adjustments

5. Launch and Updates

6. Post Launch

7. Ongoing Support

Kick-off Call:

Let's get the ball rolling! We start with a friendly chat to dive into your vision. Our goal? To understand your brief and direction and align on timelines. This ensures we're all on the same page from the get-go.

  1. Attend a friendly call with us to discuss your vision, goals, and expectations.
  2. We then gather detailed information about your brand, target audience, and desired features (including what you like and what you don’t like).
  3. We will look at your mood board to understand your vision.
  4. Together, we will align on project timelines and establish clear communication channels.
  5. We will introduce you to our team and project management tools like Basecamp for seamless collaboration.

Design Stage

Here's where the magic begins to take shape! We kickstart the design stage with high-level wireframing, followed by sleek designs crafted just for you. Communication is key, and we keep you in the loop every step of the way. Expect options galore as we tailor the perfect look for your brand.

  1. This is where our genius designers get to work to come up with the best design for you
  2. We begin with high-level wireframing to outline the structure and layout of your website.
  3. Our designers will craft custom designs tailored to your brand identity and aesthetic preferences.
  4. After we have done our initial design magic, we will present multiple design options for your review and feedback.
  5. Together, we will iterate based on your input until we achieve the perfect look and feel for your site.

Development Stage

Time to bring those designs to life! Our expert team dives into development, crafting each page with care. From the homepage to product listings, we've got you covered. And yes, communication remains our guiding principle throughout.

  1. This is where we translate approved designs into functional web pages using cutting-edge technologies.
  2. We develop key components such as the homepage, product listings, and checkout process.
  3. As always, we maintain open communication to address any questions or concerns during development.
  4. You don’t have to worry, we provide regular updates and previews of the progress made on your website.

QA and Adjustments

We're sticklers for perfection. Before your site goes live, it undergoes extensive quality assurance. We comb through every pixel, identify any pesky bugs, and ensure a smooth, polished experience for your customers.

  1. Now that everything has been designed and developed, we conduct rigorous quality assurance testing to identify and address any issues or bugs.
  2. Quality assurance means we test the functionality, usability, and performance of every feature and page.
  3. We will collaborate with you to ensure your feedback is incorporated and any issues are resolved promptly.
  4. Our QA Team performs final checks to ensure your website is polished and ready for launch.

Launch and Updates

Drumroll, please! Your brand-spanking-new e-commerce site is ready to dazzle the digital world. And guess what? We're right there beside you, ready to lend a hand and ensure a seamless launch experience.

  1. Launch day is essential. Don’t worry; we will coordinate with you to schedule the optimal launch date and time.
  2. We monitor the deployment process closely to ensure everything goes according to plan.
  3. We also provide on-call support during the launch window to address any last-minute concerns or issues.
  4. Lastly, it’s time to celebrate the successful launch of your new e-commerce site together!

Post Launch

Launch day may be over, but our support certainly isn't! We keep a watchful eye on everything post-launch, monitoring performance and making tweaks as needed to keep your site running smoothly.

  1. We will continue to monitor your website's performance and user experience post-launch.
  2. Throughout the launch period, we analyse data and gather feedback to identify areas for improvement or optimisation.
  3. We offer ongoing support and maintenance services to keep your site running smoothly.
  4. Together, we can explore opportunities for growth and expansion to further enhance your online presence.

Ongoing Support

Need a hand down the line? We've got you covered. Our ongoing support is here whenever and wherever you need it, ensuring your e-commerce journey is always a breeze. *Additional cost after project delivery.

  1. We remain available to assist with any questions, updates, or enhancements you may need.
  2. We provide proactive maintenance and security updates to keep your website secure and up-to-date.
  3. We offer additional services such as digital marketing, SEO, or content creation to support your long-term success.
  4. Together we build a lasting partnership based on trust, communication, and mutual success.
Cost
End-to-end support
Communication
Shopify Expertise
Personalized Client
Experience
Speed of Execution
After-Sale Support
and Maintenance

Fancy Local Marketing Agency

Cost
Higher costs,
overheads included.
End-to-end support
Broad, not Shopify-
centric.
Communication
Structured but less
personalized
Shopify Expertise
Less focused
on Shopify.
Personalized Client
Experience
Standardized
Speed of Execution
Slow and potentially bureaucratic.
After-Sale Support and Maintenance
Structured but
possibly impersonal

Why Should I Choose Shopify for My Online Store?

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Which Industries Does Your Digital Media Typically Work With?

We work with a diverse range of industries including retail, fashion, electronics, health and wellness, food and beverage, and more (refer to our portfolio to see some examples of our work in a range of industries). Our expertise across these sectors enables us to provide customized Shopify solutions that cater to specific industry needs, ensuring that your e-commerce store stands out and succeeds in your market.

Why Choose Your Digital Media Over Other Shopify Experts?

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How Does Your Digital Media Stay Ahead of E-commerce Trends?

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What Sets Your Digital Media Apart in Terms of Shopify Expertise?

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What kind of support and optimization services does YDM offer for existing Shopify stores?

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Why Should I Choose Shopify for My Online Store?

Lorem ipsum dolor sit amet, consectetur adipiscing elit id venenatis pretium risus euismod dictum egestas orci netus feugiat ut egestas ut sagittis tincidunt phasellus elit etiam cursus orci in. Id sed montes.

Which Industries Does Your Digital Media Typically Work With?

We work with a diverse range of industries including retail, fashion, electronics, health and wellness, food and beverage, and more (refer to our portfolio to see some examples of our work in a range of industries). Our expertise across these sectors enables us to provide customized Shopify solutions that cater to specific industry needs, ensuring that your e-commerce store stands out and succeeds in your market.

Why Choose Your Digital Media Over Other Shopify Experts?

Lorem ipsum dolor sit amet, consectetur adipiscing elit id venenatis pretium risus euismod dictum egestas orci netus feugiat ut egestas ut sagittis tincidunt phasellus elit etiam cursus orci in. Id sed montes.

How Does Your Digital Media Stay Ahead of E-commerce Trends?

Lorem ipsum dolor sit amet, consectetur adipiscing elit id venenatis pretium risus euismod dictum egestas orci netus feugiat ut egestas ut sagittis tincidunt phasellus elit etiam cursus orci in. Id sed montes.

What Sets Your Digital Media Apart in Terms of Shopify Expertise?

Lorem ipsum dolor sit amet, consectetur adipiscing elit id venenatis pretium risus euismod dictum egestas orci netus feugiat ut egestas ut sagittis tincidunt phasellus elit etiam cursus orci in. Id sed montes.

What kind of support and optimization services does YDM offer for existing Shopify stores?

Lorem ipsum dolor sit amet, consectetur adipiscing elit id venenatis pretium risus euismod dictum egestas orci netus feugiat ut egestas ut sagittis tincidunt phasellus elit etiam cursus orci in. Id sed montes.